Headwater

Halden Coffee is a coffee company in the North with 48 people, four cafés, a wholesale trade, and a home subscription. Each use case follows one person at Halden, or a change the whole company went through.

Which of these sounds most like you?

Overview
MOPSDWSH

By 2029, Halden is the coffee people ask for by name across the North.

Pillars4
  • Win wholesale0%
  • Grow subscriptions0%
  • Brilliant cafés0%
  • Roast at scale0%
Needs attention3

Pick a flag to see which pillar it belongs to.

Read Sam’s story

Sam runs Halden. Maya leads Wholesale, Dan runs the cafés, and Joe joined as a trade rep while the company was growing fast. The story about launching a strategy follows the plan itself.

They all work from the same plan, so a climb or an issue from one story often appears in another. Choose anyone to see their teams, their climbs this quarter, and the stories they appear in.

LeadershipTue 9:00
WholesaleMon 10:00
SubscriptionsWed 10:00
CafésThu 15:00
RoasteryWed 14:00

Each dot marks the person or the plan that a use case follows.

SH
Sam Hughes
Managing Director

The leadership teams story follows Sam from Monday’s check-ins to the annual planning session.

Teams and huddles
  • LeadershipTuesday 9:00
Climbs this quarter
  • Hire a head of coffeeCompanyOn track60%
Stories

Each person starts the week on the page that suits their seat. Ravi opens My Flow to check in, Maya opens her team page before the Wholesale huddle, and Sam opens the overview before the leadership huddle on Tuesday.

When Ravi marks his climb off track and says what’s in the way, each of those pages shows it straight away, so nobody has to pass the news on. Choose a status for Ravi’s climb to see each page change.

RPRavi My FlowMon 9:20
Weekly check-in1 climb
Build the trade price list35%
MOMaya WholesaleMon 9:21
Check-ins this week3 of 4
MOJBECRP
Climbs
Sign 12 new cafés in LeedsMOOn track
Build the trade price listRPNot checked in
Issues
1Two cafés are paying 60 days lateJB12 days
2Trade price list is out of dateMO9 days
3No one owns the trade inboxRP16 days
MOJBRPECWholesale huddleLiveMon 10:15
Climbs5 min
Sign 12 new cafés in LeedsMOOn track
Build the trade price listRPNot checked in
Issues40 min
1Two cafés are paying 60 days lateJB12 days
2Trade price list is out of dateMO9 days
3No one owns the trade inboxRP16 days
1 with no priority
SHSam OverviewTue 8:50
Leadership huddleTuesday 9:00
Needs attention2
  • Install and test the new roasterOff trackPriya
  • Cut subscription churn to 4%Behind paceLeah
  1. Ravi checks in
  2. Maya’s team page
  3. Wholesale huddle
  4. Sam’s overview

These stories follow companies in software, ecommerce, manufacturing, professional services, the trades, and research and development. One more follows every department at an insurance broker.

In each company, the day-to-day work stays in the systems it already uses, and Headwater holds the plan that work is for. Choose a company to see the two side by side.

In Headwater
48%
Pintail

By 2029, Pintail runs the diary for 3,000 physio clinics across the UK and Ireland.

  • Win clinic groups50%
  • Keep every clinic46%
  • Scale the platform48%
Get a new clinic live in one dayCA
In Pintail’s own systems
  • The backlog, sprints, and bug reports
  • Code, releases, and incidents
  • Support tickets
  • The sales pipeline

Booking and notes software for physiotherapy clinics. 42 people, based in Bristol.

Read Pintail’s story

Book a demo and we’ll show you how Headwater would run your week, from the vision down to Monday morning.