Headwater

Each person’s profile shows the seat they hold on the ownership chart, who they report to, and how their climbs are going. Managers prepare 1:1s from the same information, in the order the meeting runs.

MO
Maya Okafor
Head of Wholesale
Seat
Head of WholesaleUnder Managing Director
Reports to
SHSam Hughes
Teams
LeadershipWholesale
Café accountsTrade pricingThe trade reps
ClimbsQ3
Sign 12 new cafés in Leeds
7 of 12 milestones
Hire two trade reps
4 of 8 milestones
Issues1
  • 2Trade price list is out of date9 days
1:1swith Sam
Last
9 November
Next
23 November

A seat is a role with its own responsibilities. The ownership chart shows every seat in the company, what each one is responsible for, and who holds it. A seat with nobody in it shows as vacant, and vacant seats are listed again on the Planning page when you plan the next quarter.

Line managers are set separately from seats. Ellie’s seat, Marketing Manager, sits under the Managing Director, and her line manager is Tom. Switch to line managers to see the difference.

Ownership chart
Head of Coffee
Vacant
Responsibilities
Buying green coffeeBlends and roast profilesCupping and quality
Seat sits under
Managing Director

Each row shows a person’s teams, who they report to, a ring for each of their climbs, how many milestones they’ve ticked, and their progress. Overdue milestones show in red. Open a row to see the climbs behind the rings.

Filter by team, or by climbs to find people with a climb off track or with no climbs at all. Choose Q4 to see who has already set climbs for next quarter.

People
October to December 2026

My people is a page for managers. It has a section for your own reports, then a section for each manager below you, down to the bottom of your branch.

Each person’s card shows whether they’ve checked in this week, their climbs, the milestones they have due, and their open issues. The figures along the top add up everyone in the branch.

SH
My people
Monday 16 November
Live8:52
People
13DWARCFGAHB
Checked in this week
6of 13
Climbs
10
Milestones due this week
113 overdue
Open issues
10
SHYour people4
DW
Dan Whitfield
Head of Cafés
70%
1 due1 issue
MO
Maya Okafor
Head of Wholesale
58%50%
3 due1 issue
PS
Priya Shah
Head of Roastery
30%
1 due1 overdue2 issues1:1 at 14:00
TR
Tom Reid
Subscriptions Lead
40%
1 due0 issues
DWDan’s people5
AR
Aisha Rahman
Head Barista
45%
1 due1 issue
CF
Callum Fraser
Café Manager, Durham
No climbs this quarter
0 due0 issues
GA
Grace Adeyemi
Café Manager, Leeds
No climbs this quarter
0 due0 issues
HB
Hannah Brook
Café Manager, Sheffield
No climbs this quarter
0 due0 issues
OP
Owen Price
Café Manager, Harrogate
No climbs this quarter
0 due0 issues
MOMaya’s people1
JB
Joe Brennan
Trade Rep
45%
1 due2 issues
PSPriya’s people1
RP
Ravi Patel
Operations Manager
35%
1 due1 overdue1 issue
TRTom’s people2
EC
Ellie Chen
Marketing Manager
60%
1 due1 issue
LM
Leah Morgan
Customer Lead
20%
1 due1 overdue1 issue

Managers have a 1:1 page for each person who reports to them. It starts with the notes from the last 1:1 and what the person has finished since. Each of their climbs follows as a card, with every milestone listed and dated so you can tick them off together, then their open issues.

Notes go at the end, with any decisions you make. Saving the 1:1 keeps a record of the notes, the decisions, the milestones ticked, and where each climb stood.

PS
1:1 with Priya Shah
Head of Roastery · Monday 16 November, 14:00
  1. Priya to confirm a new install date with the supplier. Sam to ask the electrician’s firm why the sign-off is late.

1 of 5

A saved 1:1 is visible to the person it’s about and to everyone above them in line management. Maya can read her own 1:1s and Joe’s. She can’t read Ravi’s, because Ravi reports to Priya.

Pick anyone on the left to see the records they can open. Point at a record to see who can read it.

Line managers
1:1 records8SHSigned in as Sam

Book a demo and we’ll show you how Headwater would run your week, from the vision down to Monday morning.