Dual brand strategy
- Qantas premium
- Grow Qantas at the premium end: next-generation Business seats, Economy Plus, and Wi-Fi on the vast majority of international flights.
- Jetstar value
- Keep Jetstar the low-fares choice while many feel the cost of living; around half its customers fly for under $150.
- FY26
- Qantas’s Net Promoter Score rose 7 points, to its highest in a decade, and Jetstar’s rose 1.
- FY26
- Premium cabin revenue on Qantas International grew 15%, twice as fast as Economy, and Jetstar Domestic’s earnings rose 15%.